Single State Level Software Solution (SLSS) which will be Web Based.
Includes supply, installation of hardware at State Data Centre (SDC) and all 187 ULB
Total contract period shall be 5 years – 3 years implementation and 2 years O&M
The 187 ULBs shall be commissioned in 3 phases as below:
Phase I of 18 months – development of software and commissioning of 7 ULBS of category A and 25 of category B
Phase II of 9 months –commissioning of 43 ULBS of category C
Phase III of 9 months –commissioning of 112 ULBS of category D
Approximate cost for works in the RFP is Rs. 163 crores. Total sanctioned cost of project is Rs. 183 crores
Scope of work includes work of door to door household survey for urban development tax
Services to be provided on-line to citizens:
Birth, Death and Marriage Registration System
Building Permission
Online Cash Collection Module
Billing, Accounting of Rental Properties (Shops, space for
Hoardings including on-line booking of ULB properties like community
centres, marriage gardens, etc)
Trade License Management
Demand generation (Challans) Modules such as Land Use
Change Module, Compounding Charges, Debris (Malwa) Charges, Name
Transfer Fees, Lease deed (Patta) Issuance, Road Cutting Charges, Sewer
Connection Charge
RTI Act Module
Lok Seva guarantee Application Management
No Objection Certificate Management
Services available to ULB
Stores, Inventory and Workshop Management System
Accrual Based Double Entry Municipal Accounting System
Legal Cases Module
Establishment n Payroll, Personnel Management (HRMS)
Asset Management System Urban Assessment/ Lease, Billing and Collection
House Tax Assessment, Billing and Collection (Urban
Development Tax or any other tax related to land / property levied by
the government)
E – Auction of hoardings, lands, others
Solid Waste Data Management System with GPS enabled Vehicle Tracking System
File Tracking System in category A ULBs
Payment gateway Module
Web Portal
Objectives and outcomes
Single Window Services to citizens on anytime, anywhere basis
Provide a single integrated view of all ULBs in the state
Creation of web portals for access to ULB’s information and services.
Training the government staff to run the operations and manage assets independently.
Operation & maintenance of the application and handholding for a period of 2 years with a provision for further extension
Transparency and accountability in ULB functioning
Quick re-dressal of grievances
Current Status
Letter of Intent (LOI) issued to the lowest bidder
comprising of consortium of M/s Fourth Dimension Solutions Pvt Ltd, M/s
Ricoh India Ltd and M/s Mars Telecom Systems Pvt Ltd on 22.7.15 for
Rs. 124.26 crores.
